Frequently Asked Questions

If your questions are not covered below, email us at info@mostwantedcard.com

General Queries

Does my new metal card work perfectly?

Absolutely! Your new metal card works just like a regular bank card, with the same seamless functionality.

Can I trust it?

Definitely! Your safety comes first at Most Wanted Cards. We suggest freezing your card before sending it.
Our equipment doesn’t store your personal data, it simply transfers from your plastic card to your new metal card.

How much time required?

It will typically take around 5 to 10 days for the entire process, depending on your location.

What Should I Do If My Card Is Lost or Stolen?

Contact your bank as soon as possible to block the card for your safety and to prevent any unauthorized transactions.
You should handle this just like any debit or credit card issued by the card provider.

Can I withdraw cash using my metal card at an ATM?

All of our metal cards work in ATM machines.

What Designs Can I Include on My Custom Card?

Your imagination sets the limits for customization, just like the boundless sky.
However, you are fully responsible for the content you provide, and Most Wanted Card holds no liability for copyright or trademark issues.

Is My Card Supported?

We can upgrade the majority of plastic cards with rectangle chips or magnetic stripe.
There are some rare chip types that are not compatible with our cards – please see the How It Works page.
If you do order with a non-compatible chip, we are unable to offer refunds.

Where are you located?

New Delhi, India.

Shipping

What regions are covered in your shipping service?

We ship worldwide!
In India, we offer express shipping to all pin codes for fast and reliable delivery.
For international orders, we ship to most countries with a small additional charge to cover shipping costs.

What are your shipping charges?

Within India: Shipping is absolutely free—no hidden charges!
Outside India: Shipping costs range between $20 and $40, depending on your location.

What is the estimated shipping time?

Within India: Orders are delivered within 5 to 10 days.
International Shipping: Delivery typically takes 7 to 12 days, depending on your location.
We’ll keep you updated with tracking details once your order is shipped.

Customization

Picking the perfect design?

Choose from our "Premade Designs" or upload your own design on the "Design My Own" page (add logo/text). or contact us via email at info@mostwantedcard.com
If you're having trouble, our designer is here to help you achieve the result you want.

Uploading Your Design

After finalizing your design, you will need to upload your image/ logo to our website. We suggest using a vector file or one with a transparent background.